Salon Iris Software

First, confirm that you have a steady and consistent internet source. Timeouts are often caused by poor internet connections.
Check to be absolutely certain that you have filled out & spelled your information accurately. If you are given the privilege to view your password, do so. But be careful that no one has access to that information.
Be certain that the capital letters are not turned on.
You may clear your cache and cookies if the site continues to not perform normally for you.
Disconnect any Virtual Private Network (VPN) you are using. Many sites place specific IP addresses or block specific countries.
Probabilities are that you will not remember your password if you are not using VPN. The instructions for recovering your password can be found here.
Whenever you experience any difficulty, or if you are unable to access your account, feel free to send us a message and we will be happy to assist you.